Shipping & Delivery Policy
100% insured transit, signature verification, tamper-evident discrete packaging, and real-time live GPS tracking.
100% Insured
Covered against loss or damage throughout transit.
Discreet Packaging
Tamper-evident outer boxes with zero external branding.
Live GPS Tracking
Instant WhatsApp & SMS dispatch notifications with tracking links.
Crafting & Dispatch Timelines
Because our creations involve authentic hand-finishing, hallmarking, and master stone setting, crafting times vary according to the nature of the design:
| Item Category | Artisanal Inspection | Dispatch Window |
|---|---|---|
| Ready-to-Ship Designs | Quality audit & hallmark verification | 24 - 48 Hours |
| Made-to-Order / Custom Sized | Artisanal casting, setting & polishing | 5 - 10 Business Days |
| Bespoke 3D CAD Creations | Custom CAD approval, wax carving & casting | 10 - 15 Business Days |
Estimated Transit Durations
Domestic (India)
2 to 5 business days
Blue Dart / Delhivery ExpressExpress Global
5 to 8 business days (USA, UK, UAE, EU)
DHL Express / FedEx PriorityRest of the World
7 to 12 business days
Insured Air CourierDiscreet Security Packaging
For your security and peace of mind, all orders are packed inside plain, nondescript outer cartons without any mention of jewellery or precious metals. Inside, your jewellery is nestled in a signature velvet box with protective polishing cloths and certificates.
Track Your Consignment
Need an update on your shipment? Provide your Order ID to our logistics desk.